Cancel An Order

We make our best effort keep our product’s images, description and title as clear as possible. So we request you to carefully go through our product before placing an order. Making a purchase indicates you’ve agreed to all our terms and policies.

Note: Please read carefully before placing your order.

Eligibility For Exchange

If your are not happy with our product we can offer you a 7 days exchange on all products except tempered glass, phone skins, camera lens protector.

• Exchange should be requested within 7 Days of delivering the product. Whatsapp us by clicking HERE
• The product should be in intact condition (As it was delivered to you).
• The product should not be used.
• The protective film should not be removed.
• Order ID should be available.
• Exchange will only be eligible if the product received in reverse pickup clears our quality check process. 

Eligibility For Refund

We offer 3 Days refund via Gift card on all products except tempered glass, phone skins, camera lens protector.

• Refund should be requested within 3 Days of delivering the product. Whatsapp us by clicking HERE
• The product should be in intact condition (As it was delivered to you).
• The product should not be used.
• The protective film should not be removed.
• Order ID should be available.
• Refund will only be eligible if the product received in reverse pickup clears our quality check process.
• Refund amount will be transferred within 48-72 hours after clearing the quality check process.
• In case of COD orders, the amount will be refunded after deducting COD charges.

1. Gift cards can only be used on orders associated with your original account. This means, Store Credit cannot be transferred to another person or account.
2. Purchase amounts that exceed the value of the Store Credit will require an additional method of payment for the balance due.

Expiration
No expiration for gift cards.

Note:

The customer will not be eligible for refund in the following conditions:

• Self Placed Wrong Order (eg. Ordered wrong model or product).
• Not same as Advertised.
• Purchased from local store or other website.

Note: If the product is received in Damaged Condition, Whatsapp us by clicking HERE within 24 hours of delivery.

RG Mobile Gear